FAQ

How long will it take to receive my package?

All orders are shipped within 48 hours of purchase, usually less.
Please allow additional time in transit for delivery.
Most domestic orders are delivered within a week.
Pre-order items state the estimated shipping date in the description.
If your order contains pre-order and on-hand items, your order will ship when all items are on-hand.
Please place separate orders if you need the on-hand item sooner.

My tracking number hasn't updated, what's going on?


Please allow 48 hours for your tracking number to be scanned by the carrier.
If there is no movement after 48 hours of receiving your tracking number, please send an email to orders@killyourgod.net.

I never got my package, what do I do now?

Kill Your God™ accepts no liability in issues with the United States Postal Service.
If your order was shipped USPS First Class, the order has no insurance and the order will not be reimbursed.
If your order was shipped USPS Priority, a claim can be initiated for reimbursement.
Once the claim has been investigated and deemed lost by USPS, a refund will be issued to the purchaser (minus shipping).

Can I return/exchange my order?


Due to the limited nature of most products, all sales are final.
However, if you ordered the wrong size and the correct size is in stock,
your order may be exchanged.
If Kill Your God™ is not at fault for an incorrect size, the purchaser must cover return shipping.

Please email orders@killyourgod.net before sending anything back.

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